I have downloaded a software data file from BRISnet, I try to double-click on it and I get errors or an unreadable display, what is wrong? Document Number: 10053 The problem here is in how you are trying to use a datafile. Datafiles are not in PDF format, they are not reports, they are raw data, in text format, with the various pieces of data separated by commas. You can look at the data in a text editor, but it is not really usefull without some sort of program. The files offered in the category of "Software Datafiles" are designed to be read by handicapping/report generating software after first being uncompressed or unzipped. All Ways datafiles are for the All Ways software, MultiCaps datafiles are for the MultiCaps software, etc. When you double-click on a datafile, windows will try to open it if it has been told what to open it with. None of the software available at BRISnet is able to directly open datafiles passed in by a double-click. This is because many of the programs can do different things with the datafile, so it needs to know beforehand which operation you wish to do with the file. That is why, to use a datafile, usually you need to run the program designed to read that datafile, and then load the file from within that program. Each software creates a folder this datafile must be saved to. Survey Please assist us in improving how we help you! Was this document easy enough to understand? Yes, it was easy. Not too difficult. No, it was too difficult. Did this document help you? Yes. It helped a little. No, not at all. Help Home    Racing Reports & Data    Pedigree Services    Software    Are You New?    Your BRISnet Account    Specials & Contests    BRISnet Accessibility    Feedback    General Information Choose a Help Topic Above, or  Search For Help:    [ Sign-up ] [ Products & Prices ] [ Bookstore ] [ Track Info ] [ Library ] [ Tech Support ] [ F.A.Q. ] [ Member Services ] [ Contact Us ]