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Why am I not receiving notifications about the horses in my stable?


Document Number: 10089

Double check how the options are set in your Stable.

Definitions of Options

Immediately:
This option sends an email whenever entries or results from your list are found.

Daily Summary:
A Daily Summary is sent in the early afternoon and late evening, depending on the time frames and results option you have selected. The afternoon edition is a daily reminder of entries from your list running that day. The overnight edition will contain 48 and 24 hour entries and Same Day results.

If you have only Same Day selected, try selecting 24 or 48 hour. If these do not correct the problem, please call.




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