After installing the program when I try to run Plus 5, I get an error message, 'Unable to find configuration', what is this? Document Number: 10103 This is caused by the PREFERNC.USR not being copied to the Plus5 directory. To fix this, simply copy the above file from the Plus V disk to the directory. Survey Please assist us in improving how we help you! Was this document easy enough to understand? Yes, it was easy. Not too difficult. No, it was too difficult. Did this document help you? Yes. It helped a little. No, not at all. Help Home    Racing Reports & Data    Pedigree Services    Software    Are You New?    Your BRISnet Account    Specials & Contests    BRISnet Accessibility    Feedback    General Information Choose a Help Topic Above, or  Search For Help:    [ Sign-up ] [ Products & Prices ] [ Bookstore ] [ Track Info ] [ Library ] [ Tech Support ] [ F.A.Q. ] [ Member Services ] [ Contact Us ]